At the heart of Hanlon’s Complete Care and Support Services is John Hanlon—a person who truly understands what it means to overcome adversity and start again. After a serious arm injury ended his career as a roof tiler, John made the decision to go to university as an adult, and eventually became a qualified high school teacher.
John’s experience spans special schools, youth justice programs, and child safety, where he’s worked with young people and adults facing some of life’s toughest challenges. He’s currently completing his Master’s in Education with a focus on Neuroscience, deepening his understanding of how people learn, grow, and heal.
What sets John apart is his empathy and hands-on approach. He’s not just the owner—he’s on the ground, working directly with clients, building trust, and making sure every person feels seen and supported. John believes in treating every client as an individual, never a number, and in creating real, lasting relationships.
Empower every person we support with dignity, purpose & connection.
We walk beside you offering encouragement, help & care.
We believe in building real relationships & fostering independence
Hanlon’s Complete Care and Support Services is a boutique, client-focused NDIS provider based in Brisbane. We’re not a large, impersonal agency. Instead, we pride ourselves on being small, approachable, and truly invested in the wellbeing of every person we support. Our team knows our clients by name, and we’re committed to providing continuity of care, so you always see familiar faces and feel comfortable reaching out.
We offer a range of NDIS-approved supports, including personal care, life skills development, household tasks, supported independent living, and tailored educational and physical development programs. Our approach is flexible and responsive—whether you need help with daily routines, want to build new skills, or are looking for a supportive place to live, we’re here to help.
At Hanlon’s Complete Care, you’re never just a number. John Hanlon, our founder, is directly involved in day-to-day support, ensuring every client receives individual attention and care. We take the time to get to know you, your story, and your goals, so our support is always tailored to your needs.
From personal care and daily living to life skills, education, and physical wellbeing, we offer a wide range of NDIS-approved services. We specialise in creating custom programs—especially for young men and those with complex needs—drawing on John’s expertise as a teacher and coach.
We believe that real progress happens when you feel safe and understood. That’s why you’ll see the same familiar faces each visit, building genuine relationships and a sense of security. Our clients know us by name, and we know theirs.
Our Supported Independent Living (SIL) home is more than just a place to stay—it’s a welcoming, homely environment where you can build independence, make connections, and feel part of a community. We also offer access to our affiliated gym, Southside Storm Weightlifting, supporting both physical and mental wellbeing.
John’s own journey—overcoming injury, retraining, and working in education and youth justice—means he truly understands adversity. This lived experience shapes our empathetic, non-judgmental approach and helps us connect with clients facing all kinds of challenges.
Based in Brisbane, we proudly serve the Brisbane, Logan, Ipswich, Gold Coast, and Redland Bay regions. We’re committed to making quality, personal support accessible to as many people as possible in our local community.
We’re intentionally small and boutique, so we never lose the personal touch. Unlike large agencies, we’re flexible, approachable, and able to adapt quickly to your changing needs. Our size allows us to focus on quality over quantity, ensuring every client feels valued.
At Hanlon’s Complete Care, your voice matters. We listen first, respect your choices, and work with you and your family to create a support plan that truly fits your life.
Including Springwood, Carindale, Wynnum, Mount Gravatt, Sunnybank, Chermside, Indooroopilly, Forest Lake, and more.
Including Logan Central, Beenleigh, Shailer Park, Browns Plains, Slacks Creek, Meadowbrook, Crestmead, and surrounds.
Including Springfield, Redbank Plains, Goodna, Yamanto, Ripley, Brassall, Raceview, and surrounds.
Including Southport, Surfers Paradise, Robina, Helensvale, Coomera, Burleigh Heads, Broadbeach, and nearby areas.
Including Cleveland, Victoria Point, Capalaba, Alexandra Hills, Thornlands, Wellington Point, and more.
Reach out today to chat with John and discover how Hanlon’s Complete Care and Support Services can walk alongside you or your loved one.
Call 0466 846 865 or fill out our convenient contact form — we’re here to help, every step of the way.